I had difficulty with pair of hiking boots purchased at Back Country Blacksburg. I took the boots to the store ,explaining the problem. Store called the company (Merrill) about what they would do. Store called me within 3 days asking me to return to the store. I did so today at which time manager called Merrill. Store manager negotiated full store credit for the $150 boots. He had what I needed in stock. I am now wearing a brand new pair of Merrills.
Very appreciative of both company and especially Back Country. Could not have asked for better customer service from these very personable and product-knowledgable folks.
Excellent gear, fine customer service, and reasonable prices!! For what more could you ask?
Hometown place with knowledgable staff. If yoy want the inside scoop on local adventure, they've got it. Decent selection of outdoor clothing but great selection of climbing and paddling gear. Worth a look-see.
Small store with great staff who will take the time to help you find what you need. Selection isn't huge but they don't shy away from giving advice on things.
Highly recommend this place! The staff was extremely helpful and pretty unbiased with their opinions. They carry the best merchandise too. I was highly satisfied with the conversations and advice that I was provided with. They also showed me how to wax my board and gave me a free tool. You cant beat the $150+ discount due to having a student ID either :)
Back Country Ski Sport is a US Clothing Store based in Blacksburg, Virginia. Back Country Ski Sport is located at 3710 S Main St, Blacksburg, VA 24060, USA.
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