Overall the service is effective. Only one of a staff member is extremely rude and it gives me discomfort every single time upon my entry.
Anyways, I will still use the service, I won't change one's company simply because one of their staff's rudeness.
I called needing the tracking number of a package sent last week (lost the receipt) and the lady was so kind and helpful. She actually researched the package, tracked it, and called me back with the information. Very happy with this service!
Kevin is the best!! He saved me from a foolish mistake (shipping a bunch of stuff to the wrong place) he personally retrieved the packages for me, repackaged them, and sent them out. LIFE SAVER!
Website says open on Saturdays at 9 am. As of 9.47 am it is still locked and shuttered. Have had no issues with this store in the past, so maybe it is a one off. About an hour later I did receive an apology call, some personnel snafu, so all good.
Inconvenient location, long distance to carry packages, CHARGED ME AFTER I USED THE TAPE SITTING ON COUNTER. I miss having Staples here. Not a good experience
The Ups Store is a US Finance company based in Blacksburg, Virginia. The Ups Store is located at 125 N Main St #500, Blacksburg, VA 24060, USA.
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