Called at night and were told that he wouldn't send anyone with no explanation why. I guess the definition of 24/7 service has changed. Very rude and unprofessional. I guess when you are one of the only locksmiths in the area you can afford to treat customers poorly.
They were able to quickly rekey it at their business location. Great price and service.
Local business with lots of experience. Friendly knowledgeable staff. Quick work.
Had a difficult lock needing service today.
Called this morning and Derwyn was fabulous, creative and expedient in his solution and arrival even though the situation was out at Floydfest. WOW!!! what a blessing to have Brian's Lock in the area.
Kept my business going smoothly
AWFUL, RUDE, INSINCERE. I locked myself of my house at night and called him. He was VERY rude and said that he wasn't having anyone come out this late. It says 24/7 emergency service-YEAH RIGHT! He said I better start smashing our windows. Very unprofessional and I would not recommend him at all. Does not deserve anyone's money. I'd rather drill my lock before giving him any of my money. DO NOT CALL THIS MAN!
Brian S Lock Key is a US Locksmith based in Blacksburg, Virginia. Brian S Lock Key is located at 1803 S Main St, Blacksburg, VA 24060, USA.
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