I love going here. They give me a very accurate time for when my prescriptions will be ready. Everyone has always been very nice and helpful whether I'm calling or face to face with someone.
Wow. I would give NO STARS if I could!! We are new to the area and had to find a new pharmacy. Three times in now and there has been a problem every time. The techs work hard but don't seem to know what is going on. My doctor called my prescriptions in and the techs kept asking if I had submitted a paper copy. They put my daughter's information in someone else's profile and therefore couldn't find her in the system OR locate her medication. The young lady that eventually found it did a fantastic job considering she had no help from anyone else there. I returned today to get the rest of my medication and the elderly gentleman two customers before me couldn't pick up his two medications, the lady in front of me couldn't pick up her medication and surprise surprise.....neither could I. The techs seem to care but have very little positive support. The manager has been there all three times and has shown very little interest in helping solve the massive problems this pharmacy has. I will be finding a new pharmacy.
Lack of communication with me and each other, very slow service and those working don't know what they're doing. We waited forever to get my prescription filled and they had an attitude with me when I was patiently waiting since I was "holding up the line" (even though it was their fault)... I didn't even end up getting my prescription. Never going back.
Kroger Pharmacy is a US Pharmacy based in Blacksburg, Virginia. Kroger Pharmacy is located at 1322 S Main St, Blacksburg, VA 24060, USA.
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