Excellent service, jean went above and beyond the call of duty to ensure we got the home! She made herself available anytime we needed her for anything. She is an amazing person and realtor.
Rented from them for just over 2 years and they were the most inattentive, disorganized office I've ever dealt with. When something was broken, they very rarely ever fixed it. I was without AC for 3 weeks in June once, I was left with a broken dishwasher for over a year (they did send out 2 people to say it needed to be replaced, and they needed to follow up with the landlord), and they gave me a dryer that never worked. Oftentimes, they would close a work order when no one ever came out. Other times, if I called to complain about something not being fixed, they would say maintenance already came out and told them it was working (they never did). They don't respond to e-mails or voicemails, and you'll be lucky to get someone to pick up at the office (or even be at the office). The house I was renting had a leaky roof for close to a month, leaving a huge water stains and damaging who knows what. I feel bad for the woman who owned the house, as she now as to deal with the consequences of their negligence.
They provide excellent service! Jean went above and beyond the call of duty to ensure we got the home. She made herself available anytime we needed her for anything we needed. she is an amazing person and realtor!
They deserve 0 stars, service is terrible and office staff is altogether unfriendly and ineffective. Whatever you do stay away
Hopeless service! If you want a peaceful stay at Blacksburg, please stay away from them. The refrigerator has not been working properly since November, 2016 and now, it is January 18, 2017. They said that they will be replacing it, but nothing has happened till now.
Burnette Real Estate Sales Management is a US Real Estate Agency based in Blacksburg, Virginia. Burnette Real Estate Sales Management is located at 200 Country Club Dr SW, Blacksburg, VA 24060, USA.
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